Assistant Front Of House Manager Cover Letter

Assistant Front Office Manager
7/1/2009 – 9/1/2012

¥ Welcomed guests handled guest issues and resolved complaints.
¥ Maintained guest satisfaction by ensuring the front desk was always staffed.
¥ Ensured timely payroll payments to front office staff.

Assistant Front Office Manager
1/1/2013 – 7/1/2013

¥ Assisted with guest registrations as necessary.
¥ Conducted interviews with potential new hotel staff.
¥ Oversaw front office staff and ensured proper shift staffing.
¥ Trained new front office staff and concierge staff.
¥ Coordinated with cleaning and maintenance staff to ensure that all rooms were clean.

¥ Prepared daily guest reports and determined room availability.
¥ Ensured proper coding of guest information in hotel database.
¥ Initiated efficient check-in and check-out procedures.
¥ Updated database and made software purchasing recommendations.
¥ Answered guest inquires in person via phone and through emails.
¥ Monitored guest comments and feedback to determine areas for improvement.

Assistant Front Office Manager
New Parkland School of Business
Bachelor of Science – Office Management

Sample cover letter for an office manager

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ROBYN FOSTER
1414 Northwest Drive
Sometown, NJ 55555
Phone: (555) 555-5555
rfoster@somedomain.com

 

[Date]

Mr. Jorge Matthews
HR Manager
ABC123 Retail Company
1414 Park Avenue West
Sometown, NJ 55555

Dear Mr. Matthews:

As an avid ABC123 Retail Company customer, I was excited to find your advertisement on Monster.com for an office manager for your new district headquarters. I couldn’t wait to submit my resume, which is enclosed for your review.

I currently serve as office manager for a busy financial services firm (XYZ Company), where I supervise a team of 12 employees and coordinate all office functions. My strengths in improving office systems and building a top-performing clerical team have earned repeated commendations and formal recognition from the company CEO.

Your new headquarters would benefit from my administrative and managerial skills. I offer:
 

  • Ten years of experience leading front- and back-office administration and serving as a trusted assistant to senior executives;
  • Well-honed office management skills, including hiring and supervising clerical staff; scheduling, calendaring and event planning; preparing reports; administering records management systems; and developing Excel spreadsheets and PowerPoint presentations;
  • The ability to anticipate executives’ needs, follow through on all details and tactfully handle sensitive situations; and
  • Computer proficiency, including a solid foundation in MS Office Suite (Word, Excel, PowerPoint and Access), Lotus Notes and QuickBooks.

I am confident that I would be able to organize and manage your new headquarters to create a smooth-running office. If you agree that my qualifications and passion for your company would make me a strong addition to your team, please call me at (555) 555-5555 or email rfoster@somedomain.com to set up a meeting. Thank you for your time, and I look forward to hearing from you.

Sincerely,



Robyn Foster
Enclosure: Resume

 

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